Terms & Conditions

Welcome to Crevio. These Terms & Conditions ("Terms") govern your access to and use of Crevio's services, software, and website (collectively, the "Services") operated by Crevio ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Services

Crevio provides commerce intelligence and predictive analytics tools designed to help e-commerce businesses optimize customer acquisition cost (CAC) and lifetime value (LTV). You may use our Services only in compliance with these Terms and all applicable laws.

You agree not to misuse the Services, including but not limited to: attempting to gain unauthorized access, interfering with the proper functioning of the Services, or using the Services for any unlawful purpose.

2. Accounts and Access

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and complete information when creating your account and to keep this information up to date. You must notify us immediately of any unauthorized use of your account.

3. Data and Third-Party Integrations

Crevio integrates with third-party platforms (such as Shopify, Meta, Google Ads, and others) to collect and analyze your business data. You grant us permission to access, process, and store data from these integrations as necessary to provide the Services.

You are responsible for ensuring you have the necessary rights and permissions to share data with Crevio. We will handle your data in accordance with our Privacy Policy.

4. Predictive Analytics Disclaimer

Crevio uses machine learning and predictive models to forecast customer lifetime value, churn risk, and other metrics. These predictions are estimates based on historical data and algorithms and should not be considered guarantees of future performance.

You acknowledge that actual results may vary significantly from predictions. Business decisions based on Crevio's analytics are made at your own discretion and risk.

5. No Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

6. Limitation of Liability

To the maximum extent permitted by law, Crevio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use or inability to use the Services; (b) any unauthorized access to or use of our servers; (c) any interruption or cessation of the Services; or (d) any bugs, viruses, or other harmful code transmitted through the Services.

7. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on our website prior to the changes becoming effective. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

8. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the Services will immediately cease, and we may delete your account and data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Crevio operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of that jurisdiction.

10. Contact Information

If you have any questions about these Terms, please contact us at:

[email protected]